THE REGENCY HOTEL HATYAI, Hat Yai – A Smart Stay in the City
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Key details
About the Hotel
23 Prachatipat Road Hatyai Songkha,
Hat Yai,
Thailand,
Songkhla
Rooms & Accommodations
The Regency Hotel Hatyai has 436 air-conditioned rooms with refrigerators, cable TV, and free WiFi. Each room includes a private bathroom with a shower and bathtub. Some rooms offer a seating area, safe, and electric kettle.
Dining Options
Krua Luang restaurant serves Thai and Chinese cuisine. The hotel also has a coffee shop/café for snacks and light meals.
Leisure & Facilities
Guests can use the outdoor swimming pool. The hotel provides free self parking and offers an airport shuttle service for an additional fee.
Location & Transportation
The hotel is 0.5 km from Hat Yai city center and 1 km from Odean Shopping Mall and Kim Jong Shopping Center. It is 15 km from Hat Yai International Airport. An airport shuttle is available for THB 150 per person per night.
Services & Amenities
The 24-hour front desk provides dry cleaning, laundry services, and a safe deposit box. Room service is available. The hotel has 6 meeting rooms for events.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Princess Maha Chakri Sirindhorn Natural History Museum
1.8
mi
Landmark
Graden Home
1.7
mi
Church
Our Lady of Lourdes Church
2.1
mi
Landmark
Suun Phrayok Thae Phuc Tien
2.0
mi
Landmark
Wat Klong Hae
2.7
mi
Landmark
Songkhla Zoo
2.6
mi
Landmark
Shwedagon Pagoda
2.7
mi
Event hall
Phelra Maha Chedi Tripod Trimongkol
3.1
mi
Nearby
Market
Gimyong Market
2000 ft
33 Supasarn Rangsan Road Soi Pracharak
Wat Thawon Wararam
2000 ft
55 Supasarnrangsan Rd
Chue Chang Temple
2000 ft
Hat Yai
Clock Tower
2000 ft
Mall
Hat Yai Plaza Trade Centre
2000 ft
Shopping Area
Lee Garden Plaza
2000 ft
170 Thumnoonvithi Rd
Our Lady Of Lourdes Church Hat Yai
2000 ft
Restaurants
The Sky Lounge
200 ft
Centara Hotel
Ginger Restaurant
300 ft
3 Sanehanusorn Road Centara Hotel Hat Yai
Cappuccino Corner
200 ft
3 Sanehanusorn Road Centara Hotel Had Yai
S & P Restaurant
500 ft
55/3 Si Phuwanart Road 1st Fl.
De Van Cuisine
700 ft
162/4 Prachatipat Road
Ah Restaurant
1000 ft
5/1-2 Nipatuthit 2 Rd
B s Sweet
1000 ft
75-77 Thammanul Vithi Road Hat Yai Subdistrict
The Pubb
1000 ft
79/4-5 Thamanoonvithee Road
Swan Restaurant
1200 ft
Thanon Thamnoon Vithi Rd
Kan Eng Restaurant
1900 ft
50/3 Kimpradij Road It is just a 3 minutes walk from BP Grand Tower Hotel or 6 minutes from town center
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 7 reviews
7.2
7.2/10 based on 86 reviews
Kent
United States,
January
2025
7.0/10
The hotel is in a prime location right at the center of Hatyai, with both markets and eateries just steps away. However, the rooms really need some updating and the amenities were lacking. While the bed was comfortable for a good night's sleep, several issues with the bathroom and facilities took away from an otherwise decent stay.
Rooms
5.0
The room I stayed in felt outdated and was in need of renovation. The facilities were not up to standard, with a shower that had weak pressure and inconsistent hot water. Overall, I would rate the room experience a 5.
Service
7.0
I didn't interact much with the staff directly since everything was managed by our tour guide, but the overall service didn't give me any complaints. I would give it a 7.
Location
9.0
The hotel's location is excellent, situated in the heart of Hatyai with numerous markets and dining options within easy walking distance. I'd rate this a solid 9.
Dining
Facilities
5.0
The facilities leave a lot to be desired, with no noteworthy amenities present and a small pool that wasn't appealing. I'd give this a 4.
Naomi
United Kingdom,
December
2024
6.4/10
The hotel has a good location with a nice view from the room and acceptable service. While the bed was clean and comfortable, there were several issues regarding the amenities that need attention. The air conditioning and water pressure were not great, and there were maintenance problems in the room. Overall, it feels like there are better options available nearby.
Rooms
6.0
The room was relatively clean and comfortable, but had several maintenance issues, including a weak air conditioning unit and slow hot water pressure.
Service
5.0
Service was acceptable, but I faced issues with delayed check-in due to insufficient staff during peak hours.
Location
8.0
The location is quite strategic and near the center of town, making it convenient for exploring.
Dining
Facilities
5.0
Facilities such as the lift felt cramped and inadequate, and there were notable cleanliness issues with the room.
Martin
United States,
December
2024
5.2/10
The hotel is conveniently located near shopping and eateries, making it easy to explore the area. However, the rooms and amenities need significant improvements as they feel outdated and poorly maintained. The service can be frustrating, especially during check-out, which was further complicated by language barriers. Despite some positives, such as cleanliness, the overall experience left much to be desired.
Rooms
The rooms were old and in need of renovation, but they were clean and tidy. However, the facilities within were lacking. Rating: 5
Service
Service was disappointing, particularly at check-out where the receptionist had poor English skills, causing unnecessary delays. Rating: 4
Location
Located in the heart of the city, it's close to restaurants and transport options, making it a convenient spot for travelers. Rating: 9
Dining
Facilities
The overall facilities were inadequate, with slow elevators and a pool that felt underwhelming. Rating: 3
Great location
Poor service
William
United States,
November
2024
6.2/10
I had mixed experiences at this hotel. While the view from the top floor was incredible, the room was outdated and the service was just average. I did appreciate the easy access to halal food and shopping, but the lack of a breakfast buffet was a letdown.
Rooms
6.0
The room was cozy and clean but felt outdated.
Service
5.0
Service was generally average without any standout positives.
Location
9.0
The location is excellent, close to eateries and shopping areas.
Dining
5.0
No breakfast buffet was available, which was disappointing.
Facilities
5.0
The hotel had basic amenities, but nothing luxurious.
Juliet
United Kingdom,
November
2024
9.0/10
The hotel is situated right in the center of Hatyai, which makes it convenient for exploring nearby markets and eateries. However, the condition of the rooms left much to be desired, with cleanliness and maintenance being major issues. The service was lacking in terms of provisions and amenities, and the dining options were disappointing. Overall, it's a budget option but comes with significant compromises on comfort and quality.
Rooms
5.0
The rooms were outdated and had a musty smell. Basic amenities were lacking, and the overall cleanliness could be improved.
Service
5.0
Service was not attentive. Requests for pillows and additional water were not fulfilled satisfactorily.
Location
9.0
The hotel is in a prime location, right in the heart of Hatyai, close to popular markets and attractions.
Dining
5.0
Breakfast options were very limited and not worth the extra charge. I opted to eat outside instead.
Facilities
5.0
Facilities were minimal, and the lift was too small for my comfort. There were no additional amenities available.
Benjamin
United Kingdom,
October
2024
8.6/10
I had a mixed experience during my stay. The location was fantastic, right in the heart of the city with easy access to markets and eateries. The dining at the restaurant was enjoyable, especially the signature dishes. However, the room condition was quite disappointing, and the service left much to be desired, especially with the lack of empathy from the staff. Overall, it was a decent stay, but there are definitely areas needing improvement.
Rooms
5.0
The room was located in the old building and felt outdated, with an unpleasant odor.
Service
5.0
The service was lacking, with poor communication and no resolution to room issues.
Location
9.0
The hotel is situated strategically in the city center, close to various markets and dining options.
Dining
8.0
I truly enjoyed the dining experience, particularly the signature dishes like the fish head fried noodles.
Facilities
5.0
Facilities were disappointing, lacking in basic amenities and upkeep.
Christopher
United States,
July
2024
6.8/10
The hotel has a great location right in the heart of Hatyai, near Lee Garden Plaza with plenty of food options around. While my room had a nice view, there were several issues that affected my stay, including the outdated facilities and lack of attention to basic maintenance. Overall, I found it to be a decent choice, but improvements are definitely needed for a better experience.
Rooms
6.0
The rooms had a lovely view, but they looked quite outdated and had several maintenance issues.
Service
7.0
Service was acceptable but could be improved, as housekeeping seemed to overlook some basics.
Location
9.0
The hotel is conveniently located near shopping and dining options, making it easy to explore the area.
Dining
Facilities
5.0
Facilities need updating, with the gym and pool requiring better maintenance.
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